Last updated: June 2026. Please read these Terms & Conditions carefully before registering for or using the vcity88 platform. By creating an account or placing a bet, you agree to be bound by these terms in their entirety.
Registration and access to any vcity88 game or service is strictly limited to individuals who are at least 21 years of age. Evidence of age may be requested at any time.
Each player may hold only one vcity88 account. Duplicate accounts are subject to immediate closure and forfeiture of balances in accordance with these terms.
Any use of automated tools, collusion, bonus abuse, or exploitation of software errors is prohibited and may result in account suspension and voiding of winnings.
All transactions at vcity88 are conducted in Malaysian Ringgit. Withdrawal requests are subject to identity verification and standard processing timelines.
All promotional offers at vcity88 are subject to specific wagering requirements, time limits, and eligible game restrictions detailed in the Promotions section of these terms.
vcity88 reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following notification of changes constitutes acceptance.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and vcity88 ("the Company", "we", "us", "our"), governing your access to and use of the vcity88 website located at https://vcity88.club and all associated services, games, and features (collectively, the "Platform").
By accessing the Platform, registering an account, making a deposit, or placing any wager, you unconditionally accept and agree to be bound by these Terms and all documents incorporated herein by reference, including the Privacy Policy and the Responsible Gaming Policy. If you do not agree to these Terms in full, you must immediately cease using the Platform.
Important: These Terms were last revised in June 2026. It is your responsibility to review the Terms periodically. Your continued use of vcity88 following any amendment constitutes acceptance of the revised Terms.
To register and maintain an account with vcity88, you must satisfy all of the following eligibility criteria at all times:
vcity88 reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory documentation within the specified timeframe may result in suspension of account access and withholding of any pending withdrawal.
Each natural person may register and operate only one vcity88 account. The creation of duplicate or multiple accounts by the same individual — whether under the same or different names, email addresses, or payment methods — is strictly prohibited. Where duplicate accounts are identified, vcity88 reserves the right to close all associated accounts and forfeit any balances, bonuses, or winnings therein.
You agree to provide accurate, complete, and current information at the time of registration and to promptly update your account details should any information change. vcity88 is not liable for any loss arising from inaccurate information provided at registration, including but not limited to misdirected withdrawals.
You are solely responsible for maintaining the confidentiality of your account credentials. You must not disclose your password to any third party or permit any other person to access your account. vcity88 will not be held liable for any loss resulting from unauthorised access to your account where such access resulted from your failure to maintain password security. You must notify vcity88 immediately upon becoming aware of any suspected unauthorised use of your account.
vcity88 operates a risk-based KYC programme. You may be required to submit identity documents — including but not limited to a copy of your national identity card (MyKad), passport, or utility bill — prior to processing withdrawals or at any other time at the Company's discretion. KYC verification is conducted in accordance with applicable anti-money laundering obligations.
All deposits to vcity88 are made in Malaysian Ringgit (MYR). Accepted deposit methods include Touch 'n Go eWallet, Boost, DuitNow, FPX, Maybank2u, CIMB Clicks, and Public Bank online transfer. Minimum and maximum deposit amounts are displayed at the point of deposit and are subject to change without prior notice.
vcity88 does not accept deposits from third-party sources. All deposits must originate from a payment method registered in your name. Deposits identified as originating from a third-party source will be returned and the account may be subject to review.
Withdrawals will be processed to the same payment method used for the most recent qualifying deposit, subject to operational feasibility. vcity88 reserves the right to request full KYC verification before processing any withdrawal request. Standard processing times apply as published in the Account Help section. vcity88 accepts no responsibility for delays caused by third-party payment processors.
The vcity88 Platform operates exclusively in MYR. All wagers, winnings, bonuses, and transaction amounts are denominated in Malaysian Ringgit. vcity88 does not perform currency conversion and accepts no liability for any exchange rate differences where a player's bank or payment provider applies conversion.
All bets and gaming activity on the vcity88 Platform are subject to the specific rules applicable to each individual game or market, as published within the Platform. In the event of a conflict between these general Terms and the specific game rules, the specific game rules shall prevail with respect to the game in question.
vcity88 reserves the right to void any bet or wager that is placed:
Winnings from voided bets will not be paid. The original stake will be returned to your vcity88 wallet in such circumstances.
vcity88 offers promotional bonuses from time to time, including but not limited to welcome bonuses, reload bonuses, cashback offers, and free spin awards. All promotional offers are subject to the following general conditions unless stated otherwise in the specific promotion terms:
Promotional terms including wagering requirements, eligible games, maximum bet restrictions during bonus play, and expiry dates are specified in each individual promotion. Players are responsible for reading and understanding specific promotion terms before opting in.
The following conduct is strictly prohibited on the vcity88 Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances and winnings, and reporting to relevant authorities where legally required:
All content on the vcity88 Platform — including but not limited to text, graphics, logos, images, game interfaces, software, and data compilations — is the exclusive property of vcity88 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial gaming purposes only. Any reproduction, distribution, modification, or commercial exploitation of Platform content without express written authorisation from vcity88 is strictly prohibited.
To the maximum extent permitted by applicable law, vcity88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Platform, including but not limited to loss of winnings, loss of data, loss of profits, or interruption of service.
vcity88 does not warrant that the Platform will be available continuously or free from errors. Scheduled and unscheduled maintenance may result in temporary service interruptions. vcity88 will not compensate players for any losses arising from Platform downtime except where such losses are directly attributable to a confirmed system error affecting a specific bet or wager.
Gambling involves financial risk. By using the vcity88 Platform, you acknowledge that you understand the nature of gambling, that losses are possible, and that vcity88 is not responsible for any financial loss you may incur through lawful gaming activity on the Platform.
vcity88 is committed to promoting responsible gaming. The Platform provides the following player protection tools, accessible at any time from your account settings:
Players who are experiencing difficulties related to gambling are encouraged to visit our Responsible Gaming page for further information and support resources. The minimum age for all gaming activity on vcity88 is 21 years. vcity88 applies age verification procedures and will close any account found to belong to a person under the age of 21.
You may close your vcity88 account at any time by contacting customer support. Any remaining balance (after deduction of applicable bonus conditions) will be returned to your registered payment method, subject to KYC verification.
vcity88 reserves the right to suspend or permanently close any account, and to withhold or void associated balances and winnings, in the following circumstances:
In the event of a dispute arising from any bet, transaction, or account decision on the vcity88 Platform, you must submit a written complaint to vcity88 customer support within thirty (30) days of the event giving rise to the dispute. vcity88 will acknowledge receipt within two (2) business days and provide a substantive response within ten (10) business days.
Where a dispute cannot be resolved through the internal complaints process, the matter may be referred to the dispute resolution body designated by the applicable gaming authority under whose licence vcity88 operates. All disputes are subject to the governing law provisions in Section 13.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which vcity88 holds its gaming licence. You irrevocably submit to the exclusive jurisdiction of the courts of that jurisdiction for the resolution of any dispute that cannot be resolved through the processes described in Section 12.
vcity88 reserves the right to amend, update, or replace these Terms at any time. Where material changes are made, vcity88 will notify registered players via email to the address on record or through a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your account.
If you have questions regarding these Terms and Conditions or any aspect of your vcity88 account, please contact the customer support team:
General enquiries: [email protected]
Support is available 24 hours a day, seven days a week, in English. Responses to email enquiries are typically provided within one business day.
Our support team is available 24/7 to help with any query — from account verification and payment methods to bonus terms and responsible gaming tools.
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